Review of Red Robin’s interactive allergen menu


For most of us, dining out brings feelings of dread and can put us into a cold sweat.  We hope that the restaurant at least has an online gluten free or allergen menu we can study ahead of time, so we know what we’re up against.

I saw a commercial for Red Robin the other night, and thought, hmmm, let me look into that.  I searched red robin gluten free on google.com and saw they had an interactive allergen menu.  Yes, you saw that right-interactive.  It’s under Customer Hub, then build a customized allergen menu.  You simply check off the allergens you want to avoid, and it builds a special menu just for you.  No guessing-what can I eat?  What’s in the sauce?  What’s in the dressing?  It’s all done for you.

Based on your elections, it gives you a lot of choices, taking into consideration the foods you want to avoid.  It tells you what modifications you need to make, and also offers options for that too.  It’s pretty amazing.  Do be advised though, they have a disclaimer stating they are not “completely allergen free”   Oh boy-anything to avoid a lawsuit….

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But, anytime you go out, you are taking a chance, so I figure, you should know that and do so at your own risk.  I guess since PF Chang’g got sued….  That being said….

 

Let’s take a look, shall we?

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When you click on build a customized allergen menu, a little button pops up that says launch interactive allergen menu:red robin 7

From here, you check off the allergens you want to avoid:

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And here are the options you get:

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Here are some examples of options:

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Yes-gluten free buns!  And, gluten free fries-they use dedicated fryers.

These are just some of the screen options.  The food was really delicious.  I ordered the Grilled Chicken sandwich:

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When you arrive to the location, ask for the interactive allergen menu-they hand you a tablet with the same online menu.  That’s great!  Wow, I was bowled over.

I only ordered lettuce, tomato and mayo, and of course, the gluten free bun,  but you can get the sandwich to order.  I haven’t had fries in a restaurant in years-they were excellent. My husband ordered off the regular menu-he ordered the Bleu Ribbon Burger, and he said it was excellent.

They really go overboard with customer service-maybe a tad over.  It was nice to be attentive, but it bordered on annoying. What really impressed me though was the attention to detail in the food.  Even the seasoning mix on the table had all of the ingredients listed.  And I am sure you could order your burger with no seasoning if  you wanted to.  They do aim to please here.

All in all, I believe I will be going back here.  Finally, a place I can feel relatively safe.  I say relatively because you just never know.  But at least the staff practices what it preaches….and doesn’t look at you like you have two heads.  Especially when they offer gluten free options.  They should know that menu by heart.

If there is a Red Robin in your area, I highly recommend it.

3 Comments Add yours

  1. Yes, I have ordered off their GF menu a few times. I’m not a huge fan of their fries but, I thought they were pretty good. (Side note, the American Girl Store restaurant has the best Gf buns I’ve ever tasted.)

    Like

  2. Paige says:

    Wow! That is a huge change from the last time I visited back in 2012…they had no idea what gluten was at the location I went to! After reading your post, I will have to give them a second chance!

    Like

    1. glutenfreelady says:

      It’s pretty impressive. I would still be careful though….I’m hoping more places will follow suit.

      Liked by 1 person

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